Physiotherapy Groningen handles your personal data carefully and in line with the General Data Protection Regulation (GDPR). This statement explains what we collect and why.
What data we collect
- Contact details: name, email address and phone number.
- Information about your complaint that you share when booking, via the contact form or during treatment.
- Payment details needed to process your booking.
Why we use it
- To answer your questions.
- To schedule and carry out your treatment.
- To keep a treatment record, as required for healthcare providers.
- To contact you about your appointment.
Who can see it
Only the students, supervisors and manager involved in your care. We do not sell your data and do not share it with third parties, unless the law requires us to.
How long we keep it
Treatment records are kept as long as Dutch law requires for healthcare records. Messages sent via the contact form are deleted when they are no longer needed.
Your rights
You can ask to see, correct or delete your data, or object to how we use it. Email info@physiotherapygroningen.nl. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).