Frequently asked questions

Is this regular physiotherapy?

No. Physiotherapy Groningen is a student learning clinic. Treatment is given by physiotherapy students as part of their education, under the supervision of qualified physiotherapists. We offer physiotherapy sessions, with a maximum of three appointments. This does not replace regular physiotherapy or medical care.

Is your clinic right for my complaint?

The first appointment starts with a short screening to decide whether your complaint can be treated within our clinic, or whether you would benefit more from another healthcare professional. If regular physiotherapy or another healthcare professional is a better fit for your complaints, we explain why and help you find a physiotherapist or advise you to see your GP.

How many appointments can I have?

A maximum of three: a first appointment with assessment and advice, and up to two follow-ups. We focus on understanding your complaint and on exercises you can continue yourself. If you need more treatment, we help you find a regular physiotherapist.

Do I need a referral from a GP (huisarts)?

No. In the Netherlands you can go to a physiotherapist directly, without a referral. This also applies to our clinic.

How much does a session cost?

Each session costs €5, for both the first appointment and follow-up appointments. You pay online when you book or in person.

Do I need Dutch health insurance to come to you?

No. You pay the €5 yourself when booking, so your insurance does not play a role in our sessions.

Does Dutch health insurance cover regular physiotherapy?

For adults, the basic insurance (basisverzekering) only covers physiotherapy for conditions on the official list of chronic conditions, and only from the 21st treatment. Other physiotherapy is only covered if you have supplementary insurance (aanvullende verzekering). Check your policy or ask your insurer.

Which health insurance do I need as an international student?

That depends on your situation. If you have a part-time job or a paid internship, you are usually required to take out Dutch basic health insurance. EU students can often use their European Health Insurance Card (EHIC); students from outside the EU need insurance that covers their stay. See the health insurance information of the University of Groningen.

Should I register with a GP in Groningen?

Yes, we recommend it. In the Netherlands, the GP (huisarts) is your first point of contact for medical care. Register with a GP near your home as soon as you arrive, before you need one.

Who will treat me?

First- and second-year IPP students of Hanze University of Applied Sciences, as part of their education. A qualified physiotherapist is always present in the clinic and observes every session.

Is treatment in English?

Yes. All appointments are in English.

How do I book an appointment?

Book online: choose a date and time, describe your complaint briefly, confirm that you understand this is a student learning clinic with a maximum of three appointments, and pay €5. Book an appointment.

What should I bring and wear?

Wear or bring comfortable clothes you can move in, such as sports clothes. If you have letters or scans about your complaint, bring those too.

Where are you located?

At Gorechtkade 2 in Groningen, in the former Groene Kruis building near the UMCG. The clinic is on the first floor. See Contact for directions.

What if my complaint is urgent?

We do not offer emergency care. In a life-threatening situation, call 112. For urgent medical problems outside office hours, call the out-of-hours GP service (huisartsenpost). For non-urgent questions, email us at info@physiotherapygroningen.nl.

Still have a question? Email us at info@physiotherapygroningen.nl, or book your first appointment.

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